Privacy Policy
Last updated: 30 October 2026
Power BI Made Simple respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect, how we use it, and how we may share it when you use our website, purchase our products, or contact us.
1. Information We May Collect
Depending on how you interact with our website, we may collect:
- your name
- email address
- purchase and order information
- billing information provided through our payment provider
- messages and enquiries you send to us
- information submitted through our contact form
- technical information about your browser or device
- IP address
- website usage information
- information collected through cookies or similar technologies
2. Payment Information
Payments for our products may be processed through third-party payment providers, including Lemon Squeezy.
Your payment details may be collected and processed directly by the relevant payment provider.
We do not ordinarily receive or store your complete payment-card information.
Payment providers may process your information according to their own terms and privacy policies.
3. How We Use Your Information
We may use personal information to:
- process purchases
- deliver digital products
- provide customer support
- respond to enquiries
- provide custom services
- communicate with you about your orders
- maintain and improve our website
- prevent fraud or misuse
- maintain appropriate business records
- send marketing communications where permitted
- comply with legal obligations
4. Email Marketing
If you voluntarily subscribe to our email list, we may use your email address to send newsletters, product information, educational content, promotions, and other marketing communications.
You may unsubscribe at any time using the unsubscribe option included in our marketing emails.
Transactional messages, such as purchase confirmations and important service communications, may still be sent when necessary.
5. Contact Forms
If you contact us through our website, we may collect the information you provide, such as your name, email address, and message.
We use this information to respond to your enquiry and provide the requested assistance.
6. Customer Support and Business Data
You may voluntarily provide screenshots, files, or other information when requesting technical support.
Please avoid sending confidential business information or personal information that is not necessary for us to provide support.
If you provide business data for a custom project, we will use it as reasonably necessary to provide the agreed services.
7. Cookies and Website Technologies
Our website may use cookies and similar technologies for purposes such as:
- website functionality
- remembering preferences
- security
- performance
- understanding website usage
- measuring and improving our advertising
We use the Meta Pixel, a tool provided by Meta Platforms, Inc. (Facebook and Instagram). It may collect information such as the pages you visit, the buttons you click and technical details about your device and browser, and may set cookies. We use this information to measure the results of our ads and to show our ads to people who may be interested. Meta processes this information under its own privacy policy. You can manage ad preferences in your Facebook and Instagram settings and control cookies through your browser settings.
You may be able to control cookies through your browser settings or other available website controls.
8. Service Providers
We may use third-party service providers to operate our business, including providers involved in:
- payment processing
- digital product delivery
- website hosting
- email communications
- contact forms
- customer support
- security
These providers may process personal information on our behalf or independently according to their own terms.
9. International Data Transfers
Some service providers we use may process information outside Singapore.
Where personal information is transferred internationally, we will take reasonable steps required under applicable data-protection laws to protect that information.
10. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and complying with legal obligations.
11. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including rights to request access to or correction of certain information.
To make a privacy-related request, please contact: user@powerbimadesimple.co
12. Security
We take reasonable measures to protect personal information against unauthorized access, collection, use, disclosure, modification, disposal, or similar risks.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will be published on this page together with the applicable "Last updated" date.
14. Contact
For privacy-related questions:
Power BI Made Simple
Email: user@powerbimadesimple.co